Returns & Warranty Policy

Change of Mind: We do not accept returns or provide refunds for change of mind. Please review your order carefully before completing your purchase.
Warranty Coverage: We stand by the quality of our products. During the valid warranty period, if your item is found to be defective, our team will first attempt a repair.
1-to-1 Exchange: In the event that the defect is deemed non-repairable, we will provide a 1-to-1 exchange for a new unit, subject to stock availability and the terms of your warranty period.
Return Logistics & Costs: For all warranty claims or returns:
1. The customer must bear all shipping costs associated with sending the item back to us.
2. Alternatively, customers may choose to drop off the item personally at our designated address to avoid shipping fees.
Missing Mail Disclaimer: Please note that Realfit is not responsible for any items lost in the mail during the return process. We highly recommend using a tracked shipping service for all returns.